The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use our services should have the opportunity to provide feedback on their experience.
We would like to ask you if you would recommend the services you have used to your friends and family. When combined with supplementary follow-up questions, the FFT provides a mechanism to highlight your patient experience. This kind of feedback is vital in transforming the way we deliver our services and supporting patient choice.
The following link will take you to the iWantGreatCare website where you can leave your valuable feedback.
The results and comments from previous Friends & Family Test surveys can be viewed in the Patient Participation Group & Surveys section.