Use this service for non-urgent general enquiries.
You can use this service if you:
- are registered at the surgery
Important: Online consultation service
If you need urgent help, please call the practice.
For non-urgent medical or administrative help, you can contact us using our online consultation tool.
This service allows you to tell us about your symptoms, ask questions, or request advice without needing to phone or attend the surgery.
Your request will be reviewed by our clinical or administrative team. Submissions are reviewed during our normal working hours:
Monday – Friday 8am-6:30pm
We will acknowledge your submission and provide a response on the same day, if your submission is submitted within our core working hours.
If you have a medical emergency or need help outside of practice hours, please contact NHS 111 or 999 as appropriate.
Before you start
We’ll ask you for:
- your first and last name, date of birth, sex, postcode, email and phone number
- if applicable, the details of the person you are completing the form on behalf of
You can also phone us on 01332 291991.