A new service is coming on 1st April 2026
As the current Universal Services for Carers comes to an end on 31st March 2026, we want to take this opportunity to thank every carer who has connected with the service, attended groups, reached out for support, or shared their experiences. Your strength and dedication have shaped the support available in Derby and will continue to guide what comes next. From now until 31st March, there is a reduced service during the transition period however if needed, please contact 01332 228777, email carers@citizensadvicemidmercia.org.uk or visit www.derbycarers.co.uk.
From 1st April 2026, a brand-new service will be offered to you:
Derby carers information, advice and support service
Supporting adult carers across Derby City
Who we support
If you look after an adult in Derby who couldn’t manage without your help, you are a carer, and we’re here for you.
We support carers looking after someone with:
- a long-term illness
- a disability
- mental ill health
- addiction or substance misuse
What we offer
Support for carers
- One-to-one support
- Emotional support
- Help to prevent crisis
- Support through life changes
Information and advice
- Understanding your rights
- Benefits, legal and financial guidance
- Help navigating health & social care
Connecting you to services
- Signposting to local support
- Community resources
- Access to Bridgit Care digital tools
Groups and activities
- Peer support groups
- Wellbeing sessions
- Workshops & training
- Community events
How to get support from 1st April 2026
Call: 01332 228 777 (Monday–Friday, 9am–5pm)
Email: info@derbyshirecarers.co.uk
Website: derbyshirecarers.co.uk
Online referrals open 1st April 2026
Delivered by
The Derby Carers Information, Advice and Support Service is delivered by Derbyshire Carers Association, on behalf of Derby City Council and the NHS Derby & Derbyshire ICB.